Process

Workflow

From first files to final fit — our digital process keeps communication clear, timelines predictable, and outcomes consistent.

Submission Channels

Send scans and notes through your preferred platform. Please include patient ID, shade, due date, and any special instructions.

  • WeTransfer
  • 3Shape Communicate
  • Medit Link
  • iTero
  • Email

Clear Communication

One place for files and notes; we confirm scope, timelines, and expectations.

Real-Time Status

We update at key milestones: intake, planning, production, and dispatch.

Secure Handling

Encrypted platforms preferred; email accepted with patient identifiers minimized.

How It Works

  1. 1
    Submit Files

    IOS (STL/PLY), CBCT (DICOM), photos + notes via WeTransfer, 3Shape, Medit, iTero, or Email.

  2. 2
    Review & Plan

    We confirm indications, shade, occlusion, components, and target delivery.

  3. 3
    Production

    CAD/CAM manufacturing, finishing, and QC checks for fit and contacts.

  4. 4
    Delivery

    Dispatch/pickup with documentation; we remain available for chairside feedback.

FAQ

What file formats do you accept?

IOS: STL/PLY; CBCT: DICOM; Photos: JPG/PNG. Include shade and due date.

Preferred submission channel?

Use your existing platform (WeTransfer, 3Shape, Medit, iTero). Email is fine if needed.

Urgent cases?

Mark as urgent with your target date. We’ll confirm feasibility and options.

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